How are you hacking the diversity & inclusion gap?

defending diversity, heatherlee nguyen

Our differences create opportunities.
Opportunities for a more equitable world.

How are you empowering those people who look and who talk and who live & love differently than you? How can you do better? We all need to confront our biases and check our privilege at the door. I see promise in our future products in services. I believe we can build a more equitable world!

Don’t you?


Peace & love are universal concepts.
Now, more than ever is the time to defend diversity.
We all belong.


Tแ•ผE Iแ‘Žแ—ชIE แ‘•Oแ‘Žแ”•แ‘Œแ’ชTแ—ฉแ‘ŽT
๐—ฃ๐—ฟ๐—ผ๐—ฑ๐˜‚๐—ฐ๐˜ ยป๐—–๐—ซยซ ๐—ฆ๐—ฒ๐—ฟ๐˜ƒ๐—ถ๐—ฐ๐—ฒ ๐——๐—ฒ๐˜€๐—ถ๐—ด๐—ป

I’m Heatherlee. An independent research and design consultant with a background in UX, a passion for service design, an interest in biomimicry and a stake in your strategy. Iโ€™m passionate about helping you bridge the gap between your product teams and the people you design for.

Contact info & more about me here.

Your local library.. the original co-working spot

defending diversity, heatherlee nguyen

Co-working spots are cropping up in all major metros. And who wouldn’t be lured by all the free coffee, networking and sexy surroundings? With remote work and startup culture in full swing, we all saw this coming.

In the Twin Cities where I am it seems like a new spot opens every few months. Very cool ones too, I dig the digs. Some spots come with the message of inclusion and female empowerment, some serving the savvy startups, some kind of exclusive and all come with a significant price tag.

One day driving I needed to duck into a room for a call and found Iโ€™d have to pay $50 for the day at one of the popular ones. Sure, everyone here can probably afford that. But what about the rest of the community? Are we actually closing ourselves off from people right in our neighborhood by creating these exclusive clubs?

I walked right into my local library and got to use a room for free as long as I needed. (Library staff are some of the best! ๐Ÿ™Œ๐Ÿฝ) There was no free coffee.. I wasnโ€™t surrounded by women like me or people in tech.. but I saw cool art, people getting tax help, students, families, and I realized how important it is to support our libraries too. Not only a ๐™๐™๐™€๐™€ resource ๐™›๐™ค๐™ง ๐™–๐™ก๐™ก.. but they do ๐˜ด๐˜ฐ ๐˜ฎ๐˜ถ๐˜ค๐˜ฉ for our communities you might not even know about.

I love the swanky new coworking spaces as much as the next gal.. but is this actually filling a gap? Or could it be widening the gap between people like you and people not like you..


How might we show up for our libraries?





Tแ•ผE Iแ‘Žแ—ชIE แ‘•Oแ‘Žแ”•แ‘Œแ’ชTแ—ฉแ‘ŽT
๐—ฃ๐—ฟ๐—ผ๐—ฑ๐˜‚๐—ฐ๐˜ ยป๐—–๐—ซยซ ๐—ฆ๐—ฒ๐—ฟ๐˜ƒ๐—ถ๐—ฐ๐—ฒ ๐——๐—ฒ๐˜€๐—ถ๐—ด๐—ป

Iโ€™m Heatherlee. An independent research and design consultant with a background in UX, a passion for service design, an interest in biomimicry and a stake in your strategy. Iโ€™m passionate about helping you bridge the gap between your product teams and the people you design for.

Contact info & more about me here.